Terms of service
Last updated October 8, 2026
These terms cover your use of Third Shift: this website, the console at factory.thirdshift.run and the service behind them. By using Third Shift you agree to them. If you use it for a company, you agree for that company and confirm you may. A separate written agreement with us, if your company has one, takes precedence over these terms.
Early access
Third Shift is in early access. It changes often, some features are experimental, and we may change or stop parts of it. Early access is free unless we have agreed a price with you in writing; we will tell you before that changes.
Your account
- You must be at least 18 and use Third Shift for work.
- Keep your sign-in details to yourself. You are responsible for what happens under your account; tell us at once at security@thirdshift.run if you think someone else has used it.
- Workspace admins decide who joins their workspace and what each person may do.
Your data and your code
Your tickets, plans, code and everything else your team gives Third Shift stay yours. You give us permission to use them only to provide the service to you, as our privacy policy describes. Changes the agents write for you are yours too. You confirm you have the right to connect the tools and repositories you connect, and to let Third Shift work in them.
What the agents do, and what stays with you
Third Shift's agents read your tickets and code, write changes, test them, and open pull requests in your repositories. How far they may go on their own, for example whether they may merge or release a change, is set by your workspace and can be narrowed at any time. Software agents make mistakes. You remain responsible for what you let them merge and release, for reviewing changes where your workspace asks for review, and for keeping backups of your code and data.
Acceptable use
Don't use Third Shift to break the law or anyone's rights, to build malware or attack other systems, to get around its security or limits, to overload it, or to access another workspace's data. Don't resell it without our agreement. We may suspend an account that does, and will tell you why unless the law or someone's safety prevents it.
Other services
Third Shift connects to services you choose, such as GitHub, Linear, Slack and your AI model provider. Your use of them is governed by their own terms, and costs they charge you, such as model usage on your own key, are yours.
Confidentiality
We treat your workspace's data as confidential, use it only to provide the service, and share it only with the companies listed in our privacy policy or when the law requires it.
Ending
You can stop using Third Shift at any time and ask us to delete your workspace's data. We may end your access with 30 days' notice, or at once if you seriously break these terms. On request, we will let you export your data before it is deleted.
No warranty
Third Shift is provided "as is" during early access, without warranties of any kind, to the extent the law allows. We don't promise it will be uninterrupted or free of errors, or that what the agents produce will be correct.
Limit of liability
To the extent the law allows, we are not liable for indirect or consequential losses, lost profits or lost data, and our total liability for any claim about Third Shift is limited to the greater of what you paid us in the 12 months before the claim and 100 US dollars.
Changes
We may update these terms. We will post the new version here with a new date, and email workspace admins at least 14 days before a change that reduces your rights. Continuing to use Third Shift after that means you accept it.